Kuda Bank is a digital‑only bank. You can reach customer care for help with transactions, app issues, or other service questions.
Kuda Bank Customer Care Number
You can contact them via phone, email, or in‑app chat.
Duration & Structure
Support phone line works during specific hours.
In‑app chat is available for quicker responses.
Emails are responded to within a business day or two for non‑urgent issues.
Requirements
- Your Kuda account number or registered phone number
- Details of the issue (when, what happened)
- Device info (phone model / app version) if it’s app‑related
How to Contact
- Phone (Call Us): 0700 022555832 (usable during business hours)
- Email: help@kuda.com
- In‑App Chat: Use the “Chat With Us” or “Get Help” feature in the Kuda app
Application Deadline
There is no deadline. You can contact customer care whenever needed.
Important Notes
- Phone line isn’t 24/7; business hours apply
- In‑app chat is faster for many issues
- Don’t share OTPs, passwords, or sensitive info
- Always check you are using official contact channels
What to Expect After Contact
- You’ll get confirmation that your issue is logged
- Support may follow‑up via email or phone
- Urgent issues may be escalated quickly
- Resolution time depends on the complexity of the problem
Conclusion
Kuda Bank provides multiple contact channels. Use the phone, email, or app‑chat depending on your issue. Keep your account details handy for faster resolution.
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