GOtv (MultiChoice Nigeria) offers customer support through phone, WhatsApp, email, USSD and live chat. You can get help with subscription, signal, payment or decoder issues.
GOtv Customer Care Contact Number
You can reach GOtv via their helpline number, or use WhatsApp and email for assistance. Self‑service options like the MyGOtv app and USSD code are also available.
Duration & Structure
Support phone line available most of the day.
USSD and app help can work 24/7 for basic tasks like checking balance or reconnecting.
Live chat and email responses may vary by time of day.
Requirements
- Your GOtv smart card or IUC number
- Your registered phone number
- Description of the issue (signal, error code, billing etc.)
- Internet access if using live chat or email
How to Contact
- Phone: 0803 904 4688
- WhatsApp: +234 908 236 8533
- Email: GOtvNigeria@multichoice.co.za
- USSD: *288*1# from your registered number
- MyGOtv App: via self‑service options
Application Deadline
There is no deadline. These support options are continuously open.
Important Notes
- Have your smart card number ready before calling
- Some channels (WhatsApp, USSD) are better for quick fixes
- Email or chat may take longer to respond
- Check GOtv website for notices or outages
What to Expect After Contact
- You’ll get confirmation that your issue is logged
- Agents may ask for screenshots or decoder details
- Fixing problems like signal or payment may require resets or code refresh
- Some technical issues might require a technician visit
Conclusion
Use GOtv’s phone, WhatsApp, USSD or app for support. Keep your decoder or smart card number handy. Always use official GOtv channels to avoid fraud.
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