Baxi offers support through phone, WhatsApp, and their online portal. You can reach their customer service team for transaction help, wallet issues, or other agent-related concerns.
Baxi Customer Care Number
You can contact Baxi through their helpline or WhatsApp. These channels are available during working hours and sometimes weekends.
Duration & Structure
Baxi support runs mostly during **business hours**, but WhatsApp may be active longer.
You can get help for:
- Failed transactions
- POS or terminal issues
- Wallet complaints
- Agent registration
- Settlement delays or reversals
Requirements
- Baxi username or registered phone number
- Transaction reference (for specific complaints)
- Clear description of the issue
- Working phone and internet connection
How to Contact
Use the official Baxi support contacts below:
- Phone:
- 01 700 8571 (Main support line)
- WhatsApp: 0908 053 2234
- Website: debug.baxibox.com/contact-us
- Office: Visit only if your case cannot be resolved remotely
Application Deadline
There is no fixed deadline. You can contact support any day within working hours. WhatsApp may be available during weekends.
Important Notes
- Do not pay anyone to resolve issues. Support is free.
- Always use the official number or WhatsApp contact.
- Keep records of your complaint (chat, reference number, etc.).
- Never share OTPs or passwords.
What to Expect After Contact
- You’ll get an acknowledgment or reference ID
- Issues may be resolved instantly or take 24–72 hours
- Baxi team may follow up with a call or WhatsApp message
Conclusion
Baxi provides agent and customer support for wallet, POS, and other services. Use their official phone line or WhatsApp for faster help. Stay safe and don’t respond to unknown numbers.
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