Abuja Electricity Distribution Company (AEDC) provides customer service via phone, WhatsApp, email, live chat, and social media. You can report power faults, billing issues, or general enquiries through these channels.
AEDC Customer Care Number
You can reach AEDC 24/7 via their call centre, WhatsApp numbers, or email. Support covers FCT, Niger State, Kogi State, and Nasarawa State.
Duration & Structure
Support is available all day, every day (24/7).
Phone lines, WhatsApp, and email are open continuously.
Live chat and social media are used for updates and engagement.
Requirements
- Your Customer Identification Number (CIN) or meter number
- Registered phone number
- Name, address, and service location details
- Description of the problem or request
How to Contact
- Call Centre Numbers: 0803‑907‑0070, 0815‑214‑1414, 0815‑215‑1515
- WhatsApp: 0815‑214‑1414, 0815‑215‑1515
- Email: customercare@abujaelectricity.com
- Live Chat: Use the live chat on the AEDC website
Application Deadline
There is no deadline. AEDC customer care is always available for enquiries or complaints.
Important Notes
- Have your meter number or CIN ready for faster support
- Use official contact lines only
- Do not share sensitive information like PINs or passwords
- Save any complaint reference given for follow‑up
What to Expect After Contact
- Your issue will be logged and a reference number issued
- AEDC may follow up via phone or WhatsApp
- Outage or technical faults may take hours to days depending on severity
- Billing issues may require investigation and documentation
Conclusion
AEDC provides multiple, accessible ways to reach customer care. Use their 24/7 hotlines, WhatsApp, or email for assistance. Always use verified contacts to avoid fraud.
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