Access Bank offers round‑the‑clock customer support. You can reach them any time using phone, email, live chat, or IVR. Support is available 24 hours a day, seven days a week.
Access Bank Customer Care Number 24/7
You can use multiple channels to get help: phone lines, live chat on the website, email, and IVR menu. For urgent issues like blocked cards or fraud, calling is fastest.
Duration & Structure
Support is available 24/7. You can use phone, email, or online chat to get help with:
- Account issues
- Card blocking
- Online banking support
- Transaction disputes
- Product information
Requirements
- Have your account number ready
- Registered phone number or BVN may be needed
- For complex issues, ID or email confirmation may be required
How to Contact
Use any of the official support options:
- Phone (24/7):
- 0700 300 0000 (multi-channel helpline)
- 01 271 2005 – 7 (Lagos direct lines)
- 01 280 2500 (General)
- Email: contactcentre@accessbankplc.com
- Website Live Chat: www.accessbankplc.com
- Visit Branch: If issue is unresolved via phone or online
Application Deadline
There’s no closing time. The customer care team operates 24/7, including public holidays.
Important Notes
- Support is free. You only pay for call airtime depending on your network.
- Use only the official numbers and email.
- Never share OTP, PIN, or full card number over the phone or email.
- Always get a reference number for your complaint.
What to Expect After Contact
- You’ll receive a case ID or reference number.
- Agents may follow up by phone, SMS, or email.
- Resolutions may be instant or take up to 3–5 working days.
Conclusion
Access Bank provides full-time support for all its customers. Use any of the 24/7 customer care numbers, email, or live chat to resolve issues quickly and safely.
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